1. About this policy
This Privacy Policy explains how Your Listening Space collects, uses, stores, and handles information provided by customers and visitors when they use our website or book a listening session.
Your Listening Space is a listening and conversation service. It is not a medical, psychiatric, psychological, or emergency healthcare service.
2. Information we collect
Depending on how you use the website, we may collect:
- Your name
- Email address
- WhatsApp or other contact number
- Selected service
- Selected appointment date and time
- Booking and payment information
- Information you voluntarily provide when contacting us
- Technical information necessary to operate and secure the website
Payment card, UPI, banking, or other sensitive payment credentials are processed by the applicable payment provider and are not intentionally stored by Your Listening Space.
3. Information shared during a session
A listening session may involve personal information that you voluntarily choose to discuss. Customers should share only information they are comfortable sharing.
Your Listening Space does not promise that information discussed during a session can be recovered, reconstructed, or treated as a permanent record unless we expressly tell you otherwise.
We do not intentionally record sessions unless a separate, clearly communicated consent process applies.
4. Why we use your information
Information may be used to:
- Create and manage your booking
- Process and verify payments
- Send booking and session information
- Contact you regarding your appointment
- Handle cancellations, rescheduling, and refunds
- Respond to customer-support requests
- Maintain security and prevent misuse
- Improve the website and service
- Meet applicable legal or regulatory requirements
5. Payment information
Payments are processed through our payment gateway. We may receive payment-related identifiers and transaction information necessary to confirm your booking, but we do not ask customers to provide their card PIN, banking password, or similar authentication credentials directly to us.
6. Google Meet and Zoom
Sessions may be conducted through Google Meet or Zoom. Those platforms operate under their own privacy policies and terms. Depending on the platform and its settings, technical information may be processed by the platform.
Customers should review the applicable platform's privacy information before joining a session if they have concerns about third-party processing.
7. Data sharing
We may share limited information with service providers where reasonably necessary to operate the service, including payment, hosting, database, email, scheduling, communication, and video meeting providers.
We do not sell your personal information as a business product.
8. Data security
We use reasonable technical and organizational measures designed to protect information from unauthorized access, misuse, loss, or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
9. Data retention
We retain information for as long as reasonably necessary for providing the service, maintaining booking and payment records, handling disputes, preventing fraud, improving operations, and meeting applicable legal obligations.
When information is no longer reasonably required, we may delete or anonymize it, subject to applicable retention requirements.
10. Your choices and requests
If you have a question or request concerning your personal information, contact us at:
support@mylisteningcorner.com
Requests may be subject to reasonable verification and applicable legal requirements.
11. Children's privacy
The service is not specifically designed for children. We do not knowingly seek to collect personal information from children contrary to applicable law.
12. Changes to this policy
We may update this Privacy Policy when our services, technology, legal requirements, or practices change. The updated version will be posted on this page with a revised update date.
13. Contact
Your Listening Space
9582203963