1. About the service
Your Listening Space provides paid one-on-one listening and conversation sessions.
The service is intended to provide a private space for conversation and attentive listening. It is not therapy, psychotherapy, psychiatric treatment, medical treatment, legal advice, financial advice, or an emergency service.
2. Booking
A booking is created when the customer selects an available session, provides the required information, and completes the applicable payment process.
A temporary booking hold may be used while payment is being completed. A booking becomes confirmed only after successful payment verification.
3. Customer information
Customers are responsible for providing accurate contact information. Incorrect email addresses or phone numbers may prevent us from delivering booking and session information.
4. Session delivery
Sessions may be conducted using:
- Google Meet
- Zoom
The applicable meeting details will be provided using the contact information supplied during booking.
5. Customer conduct
Customers must use the service lawfully and respectfully. Threatening, abusive, discriminatory, fraudulent, or seriously disruptive conduct may result in termination of a session or refusal of future service, subject to applicable law.
Customers must not use the service to facilitate unlawful activity or deliberately harm another person.
6. No emergency service
Your Listening Space is not an emergency response service. Customers experiencing an immediate danger or emergency should contact the appropriate emergency or professional service in their location.
7. Rescheduling and cancellation
The applicable cancellation and rescheduling rules are described in our Refund & Cancellation Policy.
Unless otherwise required by applicable law, the agreed policy permits one controlled reschedule when the customer provides the required advance notice.
8. Payments
Prices displayed on the website apply at the time of booking unless otherwise stated.
Payments are processed through the payment gateway used by the website. A booking is considered paid only after the payment has been successfully verified by our system.
9. Intellectual property
Website content, branding, text, graphics, design, and other materials provided by Your Listening Space may not be copied, reproduced, distributed, or commercially exploited without permission, except where permitted by applicable law.
10. Third-party services
The service may depend on third-party services such as payment processors, hosting providers, email services, Google Meet, and Zoom. Those services may have their own terms, privacy policies, availability limitations, and technical requirements.
11. Service availability
We aim to provide reliable service but cannot guarantee that the website or every third-party platform will always be available, uninterrupted, or error-free.
If a technical problem on our side prevents a confirmed session from taking place, we will work with the customer on an appropriate rescheduling or refund solution in accordance with the applicable policy and law.
12. Privacy
Personal information is handled according to our Privacy Policy.
13. Changes to these terms
We may update these Terms & Conditions when our services, technology, or legal requirements change. Updated terms will be published on this page.
14. Contact
Your Listening Space
9582203963